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  • Home
  • What Is Customer Success?
    • Customer Success – The Department/The Team
    • Customer Success is a Culture
    • Customer Success is a Discipline
    • Customer Success is a Science
    • Customer Success is an Art
  • About
  • My Story
  • Contact
Turn The Churn

Championing Customer Success and Customer Centricity

    Recent Posts

    • A Framework for Optimising Customer Success to Deliver Growth
    • The Power of Tech Touch as a Customer Success Strategy
    • The Importance of Data in Serving Your Customers

    Author

    Shelley Davies

    I've had +25 years in customer facing roles and have experience in Global Customer Success leadership of 200 - 37k+ customers. I have a passion for sharing my experience so that other teams can perform at best in class levels within their Customer Success function, discipline and culture.
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